< Back to more jobs

grace physiology

Trauma-Informed Psychosocial Support Worker

Community Services & Development / Other

Posted 14/06/2026
Closes 28/06/2026

Wollongong, Illawarra & South Coast, Wollongong, New South Wales

Casual

Not specified

Seeking a highly capable, emotionally intelligent, and trauma-informed support worker to assist a participant in their mid-late 20s living with Level 2 Autism, Complex PTSD, OCD, ADHD, H-EDS, Dysphagia, and Level 4 Endometriosis.


This is not a standard support role. We are looking for someone who genuinely understands the complexity of human behaviour, mental health, trauma, and recovery, someone who can approach distress, emotional dysregulation, and challenging moments with curiosity, compassion, professionalism, and emotional maturity.


About the Role

  • Can hire as employee, subcontractor, or contractor

  • Attractive pay rate for the right candidate

  • Flexible scheduling preferred

  • Understanding of suicidal ideation, willing to go to suicide prevention clinic (Safe Haven)


Shift Times

  • Approx. 1–2 full days per week (10am-3pm on Monday and possibly Thursday)

  • 2 hour check-in on other days (around 11am-1pm)

  • Ad hoc distress availability (usually non-face-to-face, unless emergency)


Responsibilities Include

  • Psychosocial support and meaningful companionship

  • Community access and participation

  • Assistance attending:

    • Mental health clinics

    • Medical appointments

    • Court appearances

  • Administrative support and organisation

  • Household assistance and cleaning

  • Supporting independence, routine, and long-term goals

  • Working collaboratively as part of a broader psychosocial support team


Ideal Candidate

We are looking for someone who is:

  • Highly organised and reliable

  • Clean, well-presented, and dresses appropriately for different settings

  • Trauma-informed and emotionally grounded

  • Comfortable around complex mental health presentations

  • Able to remain calm and non-reactive during periods of distress

  • Flexible and not overcommitted elsewhere

  • Interested in healing, behavioural understanding, and human psychology

  • Curious about the “why” behind behaviours rather than judgemental or stigmatising


An understanding of trauma responses, emotional dysregulation, attachment wounds, and behavioural triggers is highly valued. The right person understands that difficult behaviours are often adaptive survival responses, not reflections of character.


Areas of Interest

This role may particularly suit someone studying or interested in:

  • Psychology

  • Behavioural Science

  • Mental Health

  • Social Work

  • Counselling

  • Philosophy or Existential Psychology


Participant Interests

The participant enjoys:

  • Music

  • Philosophy

  • Arts

  • Health and wellbeing

The home also has two cats, so applicants must be cat-friendly.


Important

Due to the acute and complex nature of the participant’s PTSD episodes, this role requires someone who is psychologically mature and not easily overwhelmed by the darker or more distressing aspects of life. A strong capacity for empathy, boundaries, professionalism, and emotional resilience is essential.

This is an opportunity to genuinely help someone feel more connected to their community, supported in their growth, and empowered toward greater independence.

If you believe you would be a good fit, please write a cover letter with some information about yourself, your experience, and why this role interests you.

Applications open to:

© 2026 Philled Pty Ltd. All rights reserved.

We acknowledge the Traditional Owners of the land where we work and live. We pay our respects to Elders past, present and emerging and celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.